We'll save you time and money by:
  • Using an experienced team
    Working together on your bill using proven procedures to deliver savings
  • Acting with integrity
    Evaluating and dividing your recovery, tow and storage bills so you only pay your obligation
  • Maintaining a sense of urgency
    Staying focused and partnering with you for a quick resolution
Our team will:
  • Determine the circumstances of recovery
  • Understand your coverage and obligations
  • Confirm the details of the incident
  • Identify all parties/coverages involved in the tow
  • Verify the resources engaged in recovery


Matthew LaRochelle

Matthew LaRochelle is WreckMaster certified, level 6/7. He has experience working a scene, giving him unique insight into what it takes to properly handle a recovery. He is also a licensed adjuster with more than 10 years experience in handling claims, tow bills and negotiation. Matt is able to leverage his experience to bring unique insight and reliable service to RTS Resolution's clients.

Dennis DiPaolo
Director, Tow Negotiations

Dennis DiPaolo is one of the industry’s leading experts in tow bill negotiations. For more than 25 years, Dennis served as Assistant Manager of Emergency Services for the New Jersey Turnpike Authority where he managed over 3000 major accidents including towing and recovery complaints. He also coordinated all facets of emergency services for 35 towing companies, 35 fire and ambulance squads, and numerous hazmat companies. Dennis' experience makes him an invaluable member of the RTS team.